1. DESCRIPTION OF SERVICES

This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jewellery. Certain Services available on this Website are for the use of Members only.

This Website offers services for Members who wish to purchase diamonds / jewellery for personal consumption, inclusive of, customized and readymade Jewellery. The Website will also feature the recommendations of a trained diamond consultant, circulate a list of investment grade diamonds and recommend good buys. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by Members who rely on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.

1. ORDERS

Retail Purchase

Any Member who wishes to purchase an item from the Website can either:

1. Add the selected item(s) directly to the shopping cart; or
2. Customize jewellery that is expressly stated as customizable on the Website and then add the item to the shopping cart; or
3. Choose from the selection of Jewellery available on the Website and add the item to the shopping cart; or
4. Call our trained consultants on [phone no.] to place an order. The Member will receive the form for ordering via email/ fax/ courier based on their convenience.

In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Members shall also provide any other mandatory information required under law like Permanent Account Number (PAN) and/or GST number at the time of purchase.

Orders, are normally considered complete only after the payment has been received by EVOL.

To confirm the orders, EVOL may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. EVOL will confirm the order only after the verification question is answered by the Member.

Once the purchase of item(s) is confirmed, EVOL:

1. In the case of Loose Diamond or customised jewellery - order for the diamond(s), set it on the Mount and deliver it to the Member; or
2. In the case of Jewellery - order for the manufacture of the Jewellery and deliver it to the Member.
3. In the event the bank rejects to honour any payment transaction made by a Member towards an order, EVOL shall have the right to refuse to ship the order to the Member without any liability whatsoever.

Availability of Product

1. EVOL may not own any of the diamonds and other products listed on the Website. In such cases, EVOL only orders the products listed on the Website from third party traders and merchants after the confirmation of the order by the Member and delivers the same to the Member. In such a scenario, there is a possibility that the item ordered by the Member might have been traded since the listing on the Website might not be available at that point of time.
2. In the event the diamond(s) get(s) traded in the market before making the payment / sealing the order, EVOL will call the Member and suggest an alternate diamond. In case the Member chooses a new diamond, EVOL shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, EVOL shall refund the excess amount to the Member in the manner specified below in this Terms of Use.
3. Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.
4. All pricing information available on the Website must be used as a general guideline for diamond prices. While this Website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service.
5. Infrequently, data may be inaccurately displayed on the Website due to system errors. EVOL reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at +91 9100071181.
6. PRODUCT WEIGHT VARIANCE

The product weight mentioned on the website for jewellery and mounts may vary upon manufacture of the product. In case, the customer receives a product of lesser product weight than the value paid for, the Company will refund such differential amount to the Customer.