At Evol, you can customize almost everything! You can create a truly unique piece from the type of diamond and its setting to the metal used and its design.

You can start the customization process by contacting our customer service team or visiting our nearest store. Our design experts will guide you through the entire process.

Absolutely! If you've found a design you love elsewhere, we'll do our best to recreate it with your customizations.

The customization process's duration depends on the design's complexity. 

The cost of customization depends on the specific changes you request. We assure you that any additional costs will be communicated transparently before we proceed with your order.

As customized pieces are made to your specific requirements, they are non-returnable and non-exchangeable. We encourage you to ensure all details are correct before finalizing your order.

Like all Evol products, our customized pieces have a comprehensive warranty. Please check our warranty policy or contact our customer service team for more information.

Changes to your customization choices can usually be made in the early stages of the process. Please get in touch with our team as soon as possible if you need to make changes.

Absolutely! We provide a 3D rendering of your custom design for your approval before we start crafting it.

It's entirely up to you! If you're feeling creative, you can provide your design for us to bring to life. Alternatively, you can take inspiration from our existing collections or describe your ideas to our design team. We're here to help create a piece that perfectly captures your vision.

Absolutely! If you've seen a method in a film, on the red carpet, or anywhere else you'd love to have, we're here to help recreate that look with the personal tweaks you desire.

Yes, of course! Our expert designers can help you identify what customizations would best suit your style and preferences. We're here to make your diamond jewellery dreams come true.

We'd be happy to help you update a piece you purchased from us. Please contact our customer service team to discuss what changes you have in mind.

We understand the sentimental value attached to family heirlooms. Please get in touch with our team to discuss this in detail. We'll incorporate your heirloom into your new custom piece.

Yes, you can! We can incorporate a variety of gemstones into your design. When you start the customization process, please discuss your preferences with our design team.